Privacy Policy for Steam Multimedia
At Steam Multimedia (“we”, “us”, or “our”), accessible via steammultimedia.com, we are committed to ensuring the privacy, security, and transparency of your personal data. This Privacy Policy outlines how your information is collected, used, stored, and shared when you engage with our website and services. We uphold the highest standards in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the practices described herein.
1. Our Commitment to Privacy and Data Protection
Steam Multimedia prioritizes the safeguarding of your personal information. We process your data lawfully, transparently, and for legitimate purposes. Our approach emphasizes accountability and a privacy-first ethos across all operations on steammultimedia.com.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to personal data processed through steammultimedia.com and any related services we may provide. For the purposes of the GDPR and CCPA, Steam Multimedia is the Data Controller for any personal data collected from users within or related to the European Union and California, respectively. Users located outside these jurisdictions are provided the same level of protection wherever feasible.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a) Usage Data:
Including but not limited to your browser type, operating system, IP address, referral URLs, session duration, pages visited, and geographical location derived from IP.
b) Account Data:
Details provided during account creation such as your full name, physical address, email address, and phone number.
c) Profile Data:
Information derived from your interaction with our platform, including preferences, product interests, purchase history, and on-site behavior.
d) Communication Data:
Records of communications between you and Steam Multimedia, including support inquiries, feedback, or correspondence via email or web forms.
e) Technical Data:
Device-specific data, browser configurations, platform identifiers, and other system-related metadata used to ensure site functionality and performance.
f) Transaction Data:
Details of purchases made, including billing information, payment method, delivery address, and transaction history.
g) Preference Data:
Your marketing opt-in status, product and content preferences, and communication choices.
4. Legal Bases for Processing Personal Data
We rely on the following legal bases to collect and process your personal information:
– Consent: For sending marketing communications, using optional cookies, or processing sensitive data where applicable.
– Contractual Necessity: When processing is necessary to fulfill our obligations in providing services or goods you have requested.
– Legitimate Interests: To improve website performance, maintain security, and enhance service quality, provided such interests are not overridden by your data protection rights.
– Legal Compliance: Where processing is required to comply with applicable legal obligations.
5. Your Data Protection Rights
You are entitled to exercise the following rights pursuant to applicable data protection laws:
– Right of Access: Request details of personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete personal information.
– Right to Erasure: Request deletion of personal data under certain conditions (“right to be forgotten”).
– Right to Restriction: Request limitation of our processing of your data.
– Right to Portability: Request transfer of your data to you or another controller in a structured, commonly used format.
– Right to Object: Object to certain types of data processing, such as profiling or direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
To exercise these rights, please contact us at [email protected].
6. Security Measures We Implement
We apply rigorous technical and organizational safeguards to protect your data, including:
– SSL/TLS encryption of sensitive data transmissions
– Role-based access control and multi-factor authentication
– Regular data backups and disaster recovery planning
– Staff training on data protection practices
– Continuous monitoring of systems for vulnerabilities and threats
7. International Transfers of Personal Data
We may transfer your personal data to countries outside your jurisdiction. Where such transfers occur, they are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission and equivalent mechanisms recognized by relevant authorities to ensure compliance with GDPR and CCPA requirements.
8. Data Retention
We retain your personal information only for as long as is necessary for the purposes outlined in this policy or as required by law. Specific retention periods include:
– Usage, Technical, and Preference Data: up to 24 months
– Account and Profile Data: for the duration of the user account plus 12 months
– Communication Data: up to 36 months for support history and correspondence
– Transaction Data: retained for 7 years for legal and financial auditing purposes
Upon expiry of applicable retention periods, your personal data is securely deleted or anonymized.
9. Cookie Policy
We use cookies to enhance user experience and customize website content. Cookies used on steammultimedia.com fall under the following categories:
– Essential Cookies: Required for website operation and core functionality, such as authentication and session control.
– Functional Cookies: Enable user preferences to be remembered for improved performance and personalization.
– Performance/Analytical Cookies: Help us understand how users interact with our site, enabling us to improve functionality and user experience.
10. Cookie Management and Compliance with GDPR & CCPA
You may control or revoke your cookie preferences at any time through our cookie consent management tool available on the website. Under GDPR and CCPA, you have the right to opt out of non-essential cookies. Additionally, California residents may exercise the right to opt out of “selling” or “sharing” personal data via our designated cookie controls.
Your browser may also allow you to block or delete cookies through its settings. However, doing so may impact the availability of some services on steammultimedia.com.
11. Protection of Children’s Privacy
Steam Multimedia does not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at [email protected]. We will promptly delete such data in compliance with the Children’s Online Privacy Protection Act (COPPA) and equivalent international standards.
12. Changes to This Privacy Policy
We periodically review and may revise this Privacy Policy to reflect legal, regulatory, or operational changes. Material amendments will be communicated via updates on steammultimedia.com and, where applicable, via direct communication to you. Continued use of our services constitutes acknowledgment of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or need assistance with data-related matters, please contact us directly:
Email: [email protected]
Website: https://www.steammultimedia.com
We are committed to full compliance with GDPR, CCPA, and other applicable data protection regulations. Please do not hesitate to reach out if you have concerns regarding your privacy rights or how we handle your personal data.